SHIPPING POLICY
- Orders are processed and shipped from our warehouses in Hong Kong or China.
- Typically, orders are dispatched within 2 business days of placement. However, please anticipate potential processing delays during holidays and sale seasons.
- For comprehensive delivery estimates, please refer to the table provided below.
- We rely on estimated delivery times provided by the courier, which may vary. Factors such as customs efficiency and postal processing backlogs in your country can affect delivery times, beyond our control. If you encounter any shipment issues, please contact us at support@infantryco.com for assistance.
- International orders may incur VAT, import taxes, or other fees as determined by your local customs authorities. These fees are payable to your local carrier or government and are not collected by Infantry.co.ltd. Therefore, they are non-refundable.
- Please be aware that providing inaccurate or incomplete addresses, or unverified details with your order, may result in an additional processing delay of 1-2 business days. We urge all customers to carefully review their shipping, phone number, and billing information before checkout to prevent any potential delays.